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Refund & Cancellation policy

Refunds & Cancellations

*In the event of any attraction closure with prior notice to the company, an alternative attraction aligned to the previous will be executed.
– refunds for the specific affected attraction minus tax, service charge, etc. will be processed subject to alternative activity execution.

However, closure without prior notice due to weather, incidents, disasters, etc. an alternative attraction (subject to availability/possibility) shall be executed.

– No refund will be processed in such cases.

Refunds related to payments:

*refunds and cancellation post payment, will be subject to charges

– cancellation before 90 days of departure will be charged 05% of total and all non refundable reservations costs, remaining balance will be refunded.

– cancellation between 60 and 89 days prior to departure will be charged 25% of total and all non refundable reservations costs, remaining balance will be refunded.

– cancellation between 30 and 59 days prior to departure will be charged 45% of total and all non refundable reservations costs, remaining balance will be refunded.

– cancellation between 14 and 29 days prior of departure will be charged 75% of total and all non refundable reservations costs, remaining balance will be refunded.

– any cancellation between 13 days and day of departure will be charged 100% of total and no refunds possible.

*Note: once cancelled, a fresh booking will be executed for new request, carryforward is not possible.

The services to be provided are booked several months in advance, cancellation of such services earmarked for a particular departure results in the Company losing money depending upon the time of cancellation to the Supplier. Therefore any cancellation of tour / services booked will attract cancellation charges as specified by the company. If you book a third party product or service, the Terms and Conditions and cancellation policy of such third party would be applicable in addition to the Company’s Terms and Conditions. Any cancellation of tour / services has to be in writing clearly stating the reasons for cancellation. You expressly agree to the foregoing terms


The company reserves the right to cancel any Tour prior to the departure, without assigning any reason. In such an event, all the money paid by you will be fully refunded forthwith in currency paid by you, but no compensation will be payable. The company cannot assume responsibility for any additional cost or any fees relating to the issuance and/or cancellation of air tickets or other arrangements not done through the company. 

Notes:

  1. The above is a general cancellation policy and the same is subject to change depending on the travel date, the destination, the package and the services booked and paid for.
  2. For Dynamic properties and Reconfirmed Bookings, the above Cancellation may not be applicable and could vary.

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